Welcome to Jetsurf Tech Guru (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, communications, subscriptions, consultations, and support offerings.

By accessing our website, purchasing services, communicating with us, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to these Terms, you must discontinue use of the website and services immediately.

Jetsurf Tech Guru provides independent remote technical support, troubleshooting assistance, educational guidance, consulting services, and informational resources related to motorized surfboards, marine equipment, powersports systems, and related technologies.

Jetsurf Tech Guru operates as an independent business providing remote online services internationally.

Jetsurf Tech Guru is an independent service provider and is not officially affiliated with, endorsed by, sponsored by, or operated by Jetsurf, MSR, or any manufacturer, distributor, or dealer organization unless explicitly stated otherwise in writing.

References to third-party products, trademarks, logos, or brand names are used strictly for descriptive and informational purposes only. All trademarks, logos, and brand names remain the property of their respective owners.

By using the Services, you represent and warrant that:

• you are at least 18 years of age;

• you possess legal capacity to enter into binding agreements;

• and your use of the Services complies with all applicable laws and regulations.

Services provided by Jetsurf Tech Guru may include, without limitation:

• remote technical support;

• diagnostic consultations;

• video call troubleshooting;

• WhatsApp support;

• maintenance guidance;

• educational materials;

• product and tool recommendations;

• subscription support programs;

• pre-purchase consultations;

• dealer or service referrals;

• and technical consulting services.

All Services are informational and advisory in nature only.

Jetsurf Tech Guru does not physically inspect all customer equipment and cannot verify the condition, maintenance history, modifications, installation quality, or operational safety of customer-owned equipment.

All information, recommendations, diagnostics, consultations, communications, and guidance provided through the Services are intended solely for informational and educational purposes.

Users acknowledge that remote technical support inherently involves limitations and variables outside of the Company’s control.

No information provided by Jetsurf Tech Guru shall be interpreted as professional engineering certification, manufacturer authorization, warranty approval, or guaranteed repair instruction.

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Jetsurf Tech Guru does not guarantee:

• successful repairs;

• issue resolution;

• uninterrupted operation;

• technical accuracy;

• product compatibility;

• or specific outcomes from use of the Services.

Users acknowledge that operation, maintenance, modification, repair, and troubleshooting of motorized surfboards, electrical systems, batteries, propulsion systems, fuel systems, and related equipment may involve substantial risks.

Any repairs, modifications, installations, diagnostics, operational decisions, or maintenance procedures performed based on information provided through the Services are performed entirely at the user’s own discretion and risk.

Users remain solely responsible for:

• verifying safety;

• complying with applicable laws;

• obtaining professional inspections where necessary;

• ensuring compatibility;

• maintaining equipment;

• and determining whether guidance is suitable for their circumstances.

Jetsurf Tech Guru shall not be responsible for:

• injuries;

• equipment damage;

• operational failures;

• property damage;

• flooding;

• fire;

• electrical incidents;

• battery-related incidents;

• fuel-related incidents;

• or other consequences arising from the use of the Services.

Users agree not to:

• use the Services for unlawful purposes;

• bypass safety systems;

• perform reckless modifications;

• operate equipment unsafely;

• violate local regulations;

• or use guidance provided through the Services in connection with prohibited or dangerous activities.

Communications may occur through:

• email;

• WhatsApp;

• video conferencing platforms;

• website forms;

• and third-party communication services.

Support availability and response times are estimates only and are not guaranteed.

Payments may be processed through third-party providers including PayPal and other payment systems.

Subscriptions may automatically renew unless canceled prior to the next billing cycle.

All sales are final.

Due to the digital, informational, and consulting nature of the Services, Jetsurf Tech Guru does not provide refunds once:

• support begins;

• consultations begin;

• diagnostics begin;

• subscription periods commence;

• or Services are delivered.

Users agree not to initiate:

• fraudulent payment disputes;

• abusive chargebacks;

• or payment reversals after Services have been consumed or delivered.

All content, materials, diagnostics, procedures, communications, videos, documentation, support systems, technical methods, educational resources, and proprietary processes provided through the Services remain the exclusive intellectual property of Jetsurf Tech Guru unless otherwise stated.

Jetsurf Tech Guru may reference or recommend third-party:

• products;

• tools;

• dealers;

• repair providers;

• services;

• lubricants;

• batteries;

• or external businesses.

To the fullest extent permitted under applicable law, Jetsurf Tech Guru shall not be liable for any:

• indirect damages;

• incidental damages;

• consequential damages;

• special damages;

• punitive damages;

• equipment damage;

• downtime;

• missed events;

• travel expenses;

• shipping costs;

• towing costs;

• storage fees;

• lost profits;

• business interruption;

• or loss of use.

The total cumulative liability of Jetsurf Tech Guru arising from any claim, dispute, service, communication, or transaction shall not exceed the amount actually paid by the user for the specific Service giving rise to the claim.

These Terms shall be governed and interpreted in accordance with the laws of Costa Rica.

Contact Information

Jetsurf Tech Guru
International Remote Online Services

Email:
info@jstechguru.com

© 2026 Jetsurf Tech Guru. All rights reserved. Jetsurf® and related trademarks are property of their respective owners.